Privacy Policy

Deco Livings Home Solutions is an interior design company and has its registered office at Deco Livings Home Solutions, Survey Number 58/1, Undri-Pisoli Road, Undri, Pune-411060. Deco Livings Home Solutions (collectively 'Deco Livings', 'We', 'Us', or 'Our') provides interior design products & services through its website or 'site' www.decolivings.com. We have drafted this privacy policy to inform you of the rules that govern your use, access to the website, and the service (Collectively the 'services').

Unless mentioned otherwise, or specified by law you admit that all your personal data collected by Deco Livings Home Solutions may be used, disclosed, stored, collected, retained, handled, transferred, and processed as mentioned in this policy document.

By using the website or products & services and/or by registering at Deco Livings Home Solutions, you agree to the collection and use of your data and information by Deco Livings Home Solutions and third-party service and/ product providers, advertisers, etc. in a way provided by the policy.

It makes an electronic record in the form of an electronic contract formed under the Information Technology Act of 2000 and the rules made thereunder (as amended). It is a contractual document between You and Deco Livings Home Solutions.

What is covered under this Policy?

This policy explains how we collect, receive, use, store, share and protect data & information about your current and previous use of the website, products & services.

At the time of registering for our services, you are required to fill in your personal information such as your name, address, email address, phone number, and other personally identifiable information which is not publicly available and is required for registration and receiving our products and services.

Deco Livings Home Solutions is not liable for any acts, doing, or things done or committed by any person not directly employed by Deco Livings Home Solutions. Additionally, Deco Livings Home Solutions associates and partner companies have their respective privacy policies, which can be accessible by clicking on their respective links.

Information Safety

We assure you that we will not sell your personal details to third parties (not mentioned in this policy) without your permission. However, for better functioning, we will share your personal details with our associates, and third-party service providers who will help and perform the services.

Deco Livings Home Solutions does not take any responsibility or liability for maintaining the confidentiality of the user identification and passwords and all activities performed by the user. You are solely responsible for conducting any transaction that involves credit cards, debit cards, or any other types of instruments & documents for making transaction/s. Deco Livings Home Solutions holds no responsibility or liability for their inappropriate use relating to such usage of payment instruments and documents.

Profile Details

By providing the details, you consent to receive emails, messages, and calls in the form of a newsletter, updates, advertisements, and inter-alia about our services.

You can choose to end your Deco Livings Home Solutions account at any time. However, even after your account is deleted or terminated, we may keep the information with us, in our systems.

Anonymous Details

To improve our services and your customer experience, we may track traffic patterns, IP addresses, and other related information and get demographic data to identify you and get insights. Our web server collects or receives certain information during your interaction on the website in the form of cookies with the:

  1. IP address
  2. The type of web server and device used
  3. The domain server
  4. Web server cookies, etc.
You can accept or reject the cookies. You can change the setting of your browser as per your preferences. Our partners and advertisers may use their own cookies to collect information.

Third-Party Links

Deco Livings Home Solutions may have third-party links, websites, services, applications, or plug-ins. These third-party sites have their independent privacy policies, and they are not under our control. We don't assume liability or responsibility for its activities and content.

Data Security

You expressly consent to share the information with third-party service providers for example suppliers, merchants, advertising and marketing partners, research companies, business partners, and financial service providers.

We implement appropriate security measures to protect your personal data from unauthorised access and follow standards prescribed by applicable law. By using our website or products & services, you agree that we are not responsible or accountable for any unauthorised third-party activity, transmission errors and other access that result in the disclosure of your information. We make our best efforts to protect your data but we cannot guarantee the data shared through this platform.

Choice/Opt-Out

All users have the choice to opt out of receiving non-essential communications such as marketing and promotional messages, emails, etc. from us and our partners by providing us with the contact information. Contact us at contact@decolivings.com if you want to opt-out. Please be aware that we reserve the right to send you non-promotional messages, and e-mails after you opt-out.

Governing Law & Jurisdiction

In case of any dispute or difference arising out of or relating to this policy, it shall be resolved by the laws of India and be referred exclusively to the binding courts of Pune, India. Hereby you consent to abide by the sole jurisdiction of the confidential and mandatory courts located in Pune, India.

How Do We Use Your Information?

  1. To maintain the internal records of the company
  2. To develop the platform and testing
  3. To monitor your actions
  4. To improve the services & usage
  5. For marketing and advertising purposes
  6. To comply with the law, and court orders, make or exercise legal claims made against us, or safeguard our legal rights
  7. To improve the functioning of the business
  8. To personalise the user experience
  9. To observe the trend
  10. To manage your account & services
  11. For troubleshooting, auditing, testing, problem identification, implementing the solution, security, problem-solving, research and analyse, measuring the results, etc. performed either indirectly or directly by the company
  12. To effectively respond to your needs, requests, and grievances
  13. To create your account and verify your identity
  14. To fulfil our responsibilities arising out of the contract with you
  15. To employ new features
  16. To furnish social history as mandated by the governing law
  17. To connect with you as a survey answerer
  18. To connect and notify you whenever necessary
  19. To provide you with the requested products & services and project execution
  20. To adequately address users' service requests, complaints, and support requirements
  21. For other purposes approved by you
  22. Execute terms and conditions
  23. To spot and solve the error, and protect us against fraud, illegal activities
  1. You agree that we may disclose or share data without your permission, by law, a government agency, or other relevant authority with bona fide interest.
  2. You agree and acknowledge that our partners and associates may contact you concerning the products & services.
  3. You agree and acknowledge that we may gather, compile, and share any and all information about you in order to provide the Services to you, whether or not you directly provide it to us (via the Services or otherwise), including but not limited to personal correspondence like emails, instructions from you, etc. Vendors, social networking firms, third-party service providers, storage companies, data analytics organisations, consultants, attorneys, and auditors are a few examples of possible participants in this.

Grievances

In case you have any queries, comments, feedback, or grievances, please contact us within 24 hours at the details mentioned below.
Email - contact@decolivings.com

Withdrawal of Consent

You have the right to withdraw your consent or rectify your information at any point in time. You may do so by sending an email to contact@decolivings.com. You may not access the website and use our products & services if you do not consent to be bound by this policy.

Business Transitions

If we go through a business transition, merger, acquisition by another organisation, or sale of all or a portion of our assets, your personal information may be transferred.

Privacy Updates

We reserve the right to occasionally change the policy to comply with changing requirements. We will give users the appropriate notice, as required. You agree with the updates made to this policy. We request you stay updated with the latest information.